Tandartsspoedpraktijk Amsterdam - OLVG oost

I need to express my profound dismay and dissatisfaction with the treatment that my daughter received at your medical facility. Our daughter was experiencing excruciating pain and was fainting, at 10.30 in the evening, yet she was refused immediate attention and was advised to ‘take paracetamol….’ The response we received on the phone was appalling, with the medical staff stating that they only attend to patients who cannot breathe anymore. (!!) Even the staff at SEH in OLVG attempted to convince the emergency dentist to see her, but to no avail. We find it unacceptable and disheartening that such callous disregard for human life and suffering exists within the healthcare system. The lack of empathy displayed by your medical team is deplorable. Our daughter was left to suffer in agony and had to rely on heavy morphine dosis until the next day, only to be told that her regular dentist was closed. We find it deeply distressing that a patient can be treated so poorly in Amsterdam, and we demand immediate action to address this grievous situation. We implore you to take this matter seriously and make necessary changes to ensure that patients receive the quality care they deserve. Anything less would be unacceptable.