Lassus Tandartsen Olympisch Stadion

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Great service. Friendly staff

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Twee maanden geleden bij Lassus een kroon en facing laten plaatsen. Ik wilde oorspronkelijk meer facings, maar dat werd afgeraden. Ik vond het erg positief dat ze me geen facings (en bijbehorende rekening) probeerden aan te smeren. Na plaatsing kwam ik er tot mijn verbazing bij thuiskomst achter dat er een vlek op mijn facing zat. De bovenkant van de facing was ook niet zoals mijn oorspronkelijke tand was. De kroon was wel heel goed gelukt. Ook heb ik een retentiedraad laten plaatsen maar die brak na twee dagen al af. Gelukkig kon ik de dag erna meteen terecht. De retentiedraad is niet in rekening gebracht, maar heeft wel drie afspraken gekost. Uiteindelijk was ik niet tevreden met de facing, maar de communicatie was erg moeizaam. Nadat ik een klacht had ingediend en een slechte review op Google had geschreven kreeg ik een gesprek met de tandarts, tandtechnicus en floormanager. Het is toen gelukt om de vlek weg te polijsten. Al met al wel tevreden over de kroon, maar facing blijft een afwijkende vorm hebben ten opzichte van mijn oorspronkelijke tand en ook kan ik niet meer flossen/tanden stokken tussen mijn voortanden. Volgens de tandarts is dit normaal, maar dat had ik hiervoor niet, al met al redelijk tevreden, maar had meer verwacht en communicatie was erg moeizaam.

(Translated by Google)
Two months ago, Lassus had a crown and facing placed. I originally wanted more veneers, but that was not recommended. I thought it was very positive that they did not try to sell me veneers (and the associated bill). After installation, I was surprised to find when I got home that there was a stain on my facing. The top of the veneer was also not like my original tooth was. The crown turned out very well. I also had a retention wire placed, but it broke off after two days. Fortunately, I was able to go straight away the next day. The retention wire was not charged, but it did cost three appointments. Ultimately I was not satisfied with the facing, but communication was very difficult. After I filed a complaint and wrote a bad review on Google, I was interviewed by the dentist, dental technician and floor manager. We then managed to polish away the stain. All in all, I am satisfied with the crown, but veneers continue to have a different shape compared to my original tooth and I can no longer floss/stick teeth between my front teeth. According to the dentist this is normal, but I didn't have that before, all in all quite satisfied, but I expected more and communication was very difficult.

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I had a wisdom tooth extraction here. I just came out of a consultation with another dentist, and i can confirm that thanks to William Papa (allegedly a specialist in tooth extraction), I risked sepsis.

My surgery wasn't prepared beforehand, and no post surgery care was given. The doctor was unreachable after the surgery and didn't honestly care at all. Despite the horrible situation, the dental practice couldn't find a spot to treat me despite the absolute urgency, I had to beg them to get an appointment. The whole experience was a horror movie.

After talking to other dentists and specialists in tooth extraction, i can confirm there seems to be a huge discrepancy in terms how prepared dentists are at this practice - the one I met, William Papa, disregarded good dental procedures and provided wrong pre and post surgery information, possibly leading to a life threatening situation. Luckily, I'm out of the weeds, but I'm forced to take opiates which would have been avoidable with just better preparation and antibiotics.

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Geweldig, voorzien van 4 facings door Herman Smalhout. Fantastisch werk geleverd. Helemaal " nieuw" op mijn 77e. Had ik veel eerder moeten, vr.gr. Fred Barendse, Vleuten

(Translated by Google)
Great, with 4 veneers by Herman Smalhout. Fantastic job done. Completely "new" at 77. I should have done much sooner, please. Fred Barendse, Vleuten

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Zeer vriendelijke en goede mondhygiënist, die alle tijd nam voor mijn kinderen en duidelijke informatie gaf.

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Very friendly and good dental hygienist, who took all the time for my children and provided clear information.

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Goede service door Hiya!

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Good service by Hiya!

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Goede ervaringen. Deskundige medewerkers. Goede service

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Good experiences. Expert employees. Good service

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Deskundige medewerkers, stellen wel eens wat uitgebreidere of technischer behandeling voor dan strikt nodig. Maar staan open genoeg voor een 'nee'. Praktijk op het Stadionplein is niet fijn toegankelijk, een heel steile trap, of de lift (maar die is wel eens buiten dienst).

(Translated by Google)
Expert employees sometimes propose more extensive or technical treatment than strictly necessary. But are open enough to a 'no'. The practice on Stadionplein is not easily accessible, there are very steep stairs or the elevator (but it is sometimes out of service).

Very good service and atmosphere

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Ben jaren klant geweest bij Enrique Rikken naar volle tevredenheid. Geduldig en vriendelijk word je ontvangen.

(Translated by Google)
I have been a customer of Enrique Rikken for years with complete satisfaction. You will be received patiently and kindly.

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Prima service. Snel schakelen en vriendelijke en professionele hulp!

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Excellent service. Fast response and friendly and professional help!

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Very professional clinic and always a great experience. Nicole is my favorite dentist and Chris is perfect for teeth cleaning if you’re very sensitive or scared. The best dentist practice in Amsterdam. Thank you for always supporting me even with last minute appointments when I as in pain.

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Super fijne tandarts praktijk, altijd plek, en een heerlijke rustige omgeving binnen. Alles in huis, en heel kundig 🙏🏻

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Super nice dental practice, always room, and a wonderfully quiet environment inside. Everything in house, and very skilled 🙏🏻

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Always friendly and professional

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Zeer ontevreden, er wordt niet aan afspraken en woorden gehouden. Slechte ervaringen met deze randarts en specifiek deze locatie.

(Translated by Google)
Very dissatisfied, agreements and words are not kept. Bad experiences with this peripheral doctor and specifically this location.

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Doorverwezen naar OLVG en krijg plotseling gigantische rekeningen, zonder uitleg of verklaring

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Referred to OLVG and suddenly receive huge bills, without explanation or explanation

Goede tandarts!

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Good dentist!

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Fijne tandarts mooi locatie Stadionplein amstrrdam

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Nice dentist, nice location Stadionplein Amsterdam

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Zeer tevreden,fijne tandarts

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Very satisfied, great dentist

Goede tandarts. Snelle professionele behandeling. Aardige ontvangst. Een aanrader.

(Translated by Google)
Good dentist. Fast professional treatment. Nice reception. Highly recommended.

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Was niet blij dat ik door stromende regen naar Lassus gefietst was en hoorde dat de behandeling niet door kon gaan. Ik kwam voor mondhygiëne en had het al een keer uitgesteld omdat ik een nieuwe heup heb gekregen. Volgens mijn behandelaar mocht ik pas 3 maanden na de operatie een tandarts bezoek brengen. Ik heb aan Lassus doorgegeven dat ik een operatie achter de rug had en pas na 3 maanden weer mocht komen. Hoe verbaasd was ik dan ook dat ik te horen kreeg dat Lassus pas na 6 maanden weer behandelt. Daar is niets mis mee, maar had dit even doorgegeven toen ik me afmeldde voor de eerste keer behandeling. Het is een goeie tandartspraktijk, maar communicatie kan beter.

(Translated by Google)
Wasn't happy that I cycled to Lassus through pouring rain and heard that the treatment could not go ahead. I came for dental hygiene and had already postponed it once because I got a new hip. According to my doctor, I was not allowed to visit a dentist until 3 months after the operation. I informed Lassus that I had had an operation and could only come back after 3 months. How surprised was I when I was told that Lassus would only treat again after 6 months. There is nothing wrong with that, but I should have passed this on when I unsubscribed from the first treatment. It is a good dental practice, but communication could be better.

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This place is great. They got me in for a bit of an urgent appointment and it turns out an old filling needed to be replaced (as a nerve was exposed and causing pain). The appointment was to assess the problem but they had the time and took care of it immediately. Problem solved QUICKLY! They are always considerate, understanding and responsive. Highly recommend.

I had a great experience with Lassus! Very efficient for my needs.

Goede en kundige behandeling, vriendelijke mensen, de praktijk ziet er goed uit kon er binnen een paar dagen terecht, biologische optie aanwezig

(Translated by Google)
Good and skilled treatment, friendly people, the practice looks good, I was able to go there within a few days, biological option available

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I recently had an extremely distressing experience at Lassus Tandartsen that I feel compelled to share. My visit on June 19th for a routine dental cleaning and filling turned into a nightmare that caused me significant pain, mental distress, and necessitated further treatment elsewhere.

During my appointment with hygienist Arzu Arslan, the cleaning was performed manually without the use of basic dental tools like a retractor. This manual cleaning led to multiple punctures in my gums, causing severe pain and excessive bleeding, and had to be stopped during the procedure at my request.

Additionally, I received dental treatment from Dr. Hoomay Badakhshan. While Dr. Badakhshan was pleasant, the filling was improperly done, leading to significant issues with flossing and daily dental care. I had to seek immediate treatment at another clinic to correct the poor work done.

This experience has not only caused me physical pain and inconvenience but also resulted in a profound loss of trust in this clinic. I submitted a compliance letter using the form provided on the clinic’s website about a month ago and have yet to receive any official response, which raises concerns about how client feedback is handled at this clinic.

I strongly urge anyone considering Lassus Tandartsen to be cautious based on my experience.

I've been dealing with severe jaw pains for months until I finally got in touch with dr. Jorge Caserio at Lassus. After going to multiple doctors and dentist who could not help me, nor knew what I had.. Jorge recognized immediately what was wrong, he was able to treat me with success. He is a master in his field and would recommend him to anyone who is looking for an excellent gnathologist / dentist in Amsterdam!

Zeer goede ervaring! Ik ben ontzettend goed geholpen. In het bijzonder door Amsal Muric. Zowel de tandarts als de mondhygiëniste werken zeer nauw samen, wat zorgt voor een professionele en efficiënte behandeling. Ze denken echt vooruit en hebben me uitstekend geholpen met het opstellen van een goed behandelplan. Ik voelde me in goede handen en kan dit team van harte aanbevelen!

(Translated by Google)
Very good experience! I have been helped very well. In particular by Amsal Muric. Both the dentist and the dental hygienist work very closely together, which ensures professional and efficient treatment. They really think ahead and have helped me extremely well in drawing up a good treatment plan. I felt in good hands and can highly recommend this team!

Sorry, mijn bezoek was nogal vreemd en onpersoonlijk. De assistent sprak mijn naam verkeerd uit. Er was totaal geen herkenning of iets dergelijks dat ik al zo'n tig in het kwadraat jaar trouwe patiënt/ client van de overkoepelende tandartspraktijk ben.
De parodontoloog dhr Monogyioos vertelde weinig over zijn plannen. En ook bij voorbeeld niet waarom mijn mondhygiëne behandeling op zich goed liep, het niet goed is dat onderaan mijn gebit bij een implantaat een ontsteking zit.
Tenslotte vind ik dat Infomatics wel erg nadrukkelijk vooraf om betaling van de desbetreffende rekeningen vraagt.
Vriendelijke groet, Jos Kappé.

(Translated by Google)
Sorry, my visit was rather strange and impersonal. The assistant mispronounced my name. There was no recognition or anything like that that I have been a loyal patient/client of the umbrella dental practice for about ten square years.
The periodontist Mr Monogyioos said little about his plans. And for example, why my oral hygiene treatment went well, it is not good that there is an inflammation at the bottom of my teeth near an implant.
Finally, I think that Infomatics very explicitly asks for payment of the relevant invoices in advance.
Kind regards, Jos Kappé.

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Arezo, Kaoutar en David zijn * * * * * professionals.

Opletpuntje afspraken/ophaal coördinatie:
Laatste afspraak met Kaoutar werd ik 5 minuten te laat opgehaald door wat ik vermoedde dat haar assistente was.
Pas na 10 minuten zat ik in de goede stoel (bij Kaoutar), die (mede?) daardoor haar werk niet af kon maken ivm de volgende klant. Ik heb nu vervolgafspraken met zowel Kaoutar als met David.

(Translated by Google)
Arezo, Kaoutar and David are * * * * * professionals.

Point of attention for appointments/pick-up coordination:
Last appointment with Kaoutar I was picked up 5 minutes late by what I suspected was her assistant.
Only after 10 minutes was I seated in the right chair (with Kaoutar), who (partly?) was unable to finish her work because of the next customer. I now have follow-up appointments with both Kaoutar and David.

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Fijne lijstje, goed parkeren altijd vriendelijke ontvangst. Ik voel me veel minder patiënt of nummer dan bij mijn vorige tandarts. Verder erg ruime openingstijden. Aanrader!

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Nice list, good parking, always a friendly welcome. I feel much less like a patient or a number than with my previous dentist. Furthermore, very long opening hours. Recommended!

Lange wachttijden, slechte communicatie

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Long waiting times, poor communication

Great Experience with Dr Hoomay badakhshan!

Te veel mailtjes van de afspraken niet één maar wel twee of drie op een dag beetje teveel van het goede niet weer , en niet vriendelijke geen aanrader!!!!!!!

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Too many emails about the appointments, not one but two or three in a day, a bit too much of a good thing, not again, and not friendly, not recommended!!!!!!!

Zeer fijne praktijk. Zeer goede locatie vanuit Utrecht. Makkelijk te parkeren

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Very nice practice. Very good location from Utrecht. Easy to park

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Gewoon weg de beste!!!!!

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Simply the best!!!!!

Waardeloze communicatie, afspraken worden telkens kort tevoren afgezegd ivm personeelstekort en zonder overleg krijg je ipv een mondhygiënist ineens een student als zorgverlener. Tandarts zelf kundig maar alles eromheen erg onprofessioneel

(Translated by Google)
Worthless communication, appointments are always canceled shortly in advance due to staff shortages and without consultation you suddenly get a student as a care provider instead of a dental hygienist. Dentist himself skilled, but everything about it very unprofessional

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Ik ging naar de Lassuskliniek omdat ik mijn tandkanaal moest behandelen, maar Dr. Sander adviseerde me op 10 juli 2024 om de tand te verwijderen omdat dat geschikter zou zijn... omdat een kanaal lang zou duren en het resultaat 75% zou zijn. Ik vond het vreemd dat een professional de wortelkanaalbehandeling eindelijk tijdrovend vond... Ik was het met hem eens en ze stuurden me naar een andere professional om de tand te verwijderen... op 25 augustus 2024, dat wil zeggen, ik vertrok weken later. In het begin ging alles goed, ik werd behandeld door de professionele Nina, een liefje van een persoon... maar toen liet Aram me desgewenst meer dan 30 minuten wachten op afspraken en toen begonnen ze zonder duidelijke reden te annuleren, het zou gewoon een fixatie zijn van superieure gebitsbeheersing, een gebrek aan respect voor patiënten. Na het lezen van de reacties op Google over deze kliniek, besloot ik mijn behandeling bij hen te annuleren en de extractie te annuleren. Ik ben erg bedroefd door de manier waarop ik werd behandeld.

(Translated by Google)
I went to the Lassus Clinic because I needed to treat my dental canal, but Dr. Sander advised me on July 10, 2024 to remove the tooth because that would be more suitable... because a canal would take a long time and the result would be 75%. I found it strange that a professional finally found the root canal treatment time consuming... I agreed with him and they sent me to another professional to remove the tooth... on August 25, 2024, that is, I left weeks later . At first everything went well, I was treated by the professional Nina, a sweetheart of a person... but then Aram made me wait more than 30 minutes for appointments if I wanted and then they started canceling for no apparent reason, it could just be a fixation on superior dental control, a lack of respect for patients. After reading the comments on Google about this clinic, I decided to cancel my treatment with them and cancel the extraction. I am very saddened by the way I was treated.

Great facilities in particular on Stadionplein and through the wider network of practices generally more than one option to plan an appointment

Tot nu toe wacht ik nog op de intake; het telefonisch contact was prima.

(Translated by Google)
So far I am still waiting for the intake; the telephone contact was fine.

Lelijke facing op voortand. Vreemde vorm. Gehaast. €179 voor niks. Moet het door een andere tandarts laten vervangen.

(Translated by Google)
Ugly facing on front tooth. Strange shape. Hurried. €179 for nothing. Need to have it replaced by another dentist.

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Als je eenmaal bij de tandarts bent is het prima, maar de organisatie voor afspraken en bereikbaarheid is zeer slecht tot niet te doen

(Translated by Google)
Once you are at the dentist it is fine, but the organization of appointments and accessibility is very poor or impossible

Had an appointment booked three months in advanced. Got a call one month before appointment that it is cancelled because clinic is too busy and only availability is after 4-5 months.
If I make an appointment, how is it cancelled because ‘too busy’?

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Afspraken worden eenzijdig een dag van te voren gewijzigd zonder te bevestigen met patiënt. Dit verstoort de planning van patiënt en veroorzaakt onnodige stress en kosten. Zeer onprofessioneel.

(Translated by Google)
Appointments are changed unilaterally one day in advance without confirming with the patient. This disrupts the patient's schedule and causes unnecessary stress and costs. Very unprofessional.

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Love their location and service, Marjolein is an artist!

Professionele praktijk, zowel door het personeel als de uitstraling!

(Translated by Google)
Professional practice, both through the staff and the appearance!

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Prettige locatie, gratis parkeren (voor 1 uur?), deskundige mensen. 7 dagen per week beschikbaar

(Translated by Google)
Nice location, free parking (for 1 hour?), knowledgeable people. Available 7 days a week

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Super helpful staff. English speaking which is great as an expat because I’m not about to explain my dental situation in Dutch. They have multiple locations. I’ve had more extensive procedures and I was super happy with the result. I’m able to smile today because of them so I’m super grateful.

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Hele nette professionele en vriendelijke tandarts... De zorg is echt van grote klasse...

(Translated by Google)
Very nice, professional and friendly dentist... The care is really top class...

Fijne tandarts! Vriendelijk, bekwaam en biologisch.

(Translated by Google)
Nice dentist! Friendly, competent and organic.

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Had my wisdom teeth pulled here. Very nice dental office, dentists are reassuring and kind, know what they're doing. Was able to get a same-day appointment for a check up when I suspected an infection.

Telefonisch heel goed bereikbaar en er wordt snel gekeken voor een passende afspraak..fijn geholpen door mondhygiëniste. Tandarts gelukkig niet zo veel nodig gehad.

(Translated by Google)
Very easily accessible by telephone and a suitable appointment is quickly arranged. Great help from the dental hygienist. Fortunately, I didn't need the dentist that much.

Zeer goede ervaringen snel en vakkundig geholpen

(Translated by Google)
Very good experience, helped quickly and professionally

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Was net als de eerste keer weer Top.!!

(Translated by Google)
It was great again, just like the first time.!!

Wonderful experience, still on my way to fix my future smile, so far professionality and good advices! Special thanks Emma and her assistant ♥️

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Deze praktijk gekozen voor nieuw klikgebit omdat hij lekker dichtbij is en alles in huis heeft,....dacht ik
1e afspraak gemaakt en doorverwezen naar lassusstraat, 2e afspraak stadionplein, 3e afpraak stadionplein voor plaatsen implantaten, 4e afspraak moeten maken bij jan van galen ivm prothese aanpassing zodat ik niet 3mnd zonder ondergebit zou zitten, dit kon dus niet en weer een nieuwe afspraak over 3wkn bij jan van galen, heb nu al 3wkn geen ondergebit en nog steeds pijn, volgens mij zit er een implantaat los bel vandaag voor spoed afspraak om de implantaten te laten verwijderen weet niet of ik nog met deze praktijk verder wil niet zo blij met de gang van zaken. Eindelijk na bijna 4mnd gebit klaar helaas niet tevreden was al bang over de kwaliteit van het gebit onderkant had last van drukpunt en boven zit los valt niet mee te eten, gebeld voor afspraak deze vond plaats op 23 mei, de onderkant zit nu goed en de bovenkant is ook bewerkt maar voelt grof aan en zeer aanwezig, draag nu het oude boven gebit want dat voelt beter. Ga hier geen nieuwe afspraak voor maken ben klaar met lassus zal ze zeker niet aanbevelen !!!

(Translated by Google)
I chose this practice for new click dentures because it is close by and has everything in house....I thought
Made the 1st appointment and referred to Lassusstraat, 2nd appointment at the stadium square, 3rd appointment at the stadium square for implant placement, had to make the 4th appointment with Jan Van Galen due to prosthetic adjustment so that I would not be without lower dentures for 3 months, so this was not possible and another appointment in 3 weeks at Jan Van Galen, I have had no lower dentures for 3 weeks now and still have pain, I think an implant is loose, call today for an emergency appointment to have the implants removed, I don't know if I want to continue with this practice, not very happy with the way it is going. of business. Finally, after almost 4 months, teeth are ready, unfortunately I was not satisfied with the quality of the teeth. The bottom was suffering from a pressure point and the top is loose, it is not easy to eat, called for an appointment, which took place on May 23, the bottom is now good and the The top has also been treated but feels coarse and very present, now wear the old top denture because it feels better. Not going to make another appointment for this, I'm done with Lassus and will certainly not recommend them!!!

Na wat omzwervingen bij Lassus Stadionplein terecht gekomen. Wat een goede service en sfeer.
Altijd snel terecht voor een noodgeval en 7 dagen per week geopend.
Mijn favoriete tandarts is Nicole en mondhygiëniste Noëlle.
De wachtkamer is een feestje.

(Translated by Google)
After some wanderings I ended up at Lassus Stadionplein. What great service and atmosphere.
Always quickly available for an emergency and open 7 days a week.
My favorite dentist is Nicole and dental hygienist Noëlle.
The waiting room is a party.

Ik had een afspraak met Amsal Muric, ik werd op de afgesproken tijd opgehaald. gezellig praatje, duidelijke uitleg voordat hij met de behandeling begon en hij gaf goed advies.

(Translated by Google)
I had an appointment with Amsal Muric, I was picked up at the agreed time. nice chat, clear explanation before he started the treatment and he gave good advice.

Ik ben zeer tevreden met mijn mondhygieniste.

(Translated by Google)
I am very satisfied with my dental hygienist.

I have been going to Lassus Tandarstsen for 7 years now. I have been in the the three locations they have in Amsterdam, and I am very happy with the service and the attention. My kid goes to do his check every year. They are very busy so do not cancel if possible, because it will take some time to book another appointment!

Deze tandartspraktijk vind ik de allerfijnste! Oog voor detail, zeer kundige mensen en ook nog een super klantvriendelijk.

(Translated by Google)
I think this dental practice is the best! An eye for detail, very knowledgeable people and also super customer friendly.

Bij Tandarts Smalhout heb ik een paar nieuwe facings laten zetten en ik ben daar zeer tevreden over, er wordt eerst goed gekeken en naar je geluisterd wat je wensen zijn en het resultaat is precies zoals ik hoopte. De praktijk heeft een fijne sfeer en personeel is vriendelijk en behulpzaam.

(Translated by Google)
I had a few new veneers placed at Dentist Smalhout and I am very satisfied with them, they first take a good look and listen to what your wishes are and the result is exactly as I hoped. The practice has a nice atmosphere and the staff is friendly and helpful.

Al jaren erg tevreden bij Lassus, zelfs nu ik in Den Haag woon. Mijn mondhygiënist Amsal is 100% aan te raden; zeer ervaren, klantvriendelijk en professioneel.

(Translated by Google)
I have been very satisfied with Lassus for years, even now that I live in The Hague. My dental hygienist Amsal is 100% recommended; very experienced, customer-friendly and professional.

Al vier jaar ben ik een trouwe klant bij Amsal Muric en mijn ervaringen zijn zonder uitzondering positief. Amsal is een ware professional die altijd volledige aandacht besteedt aan zijn patiënten. Elke keer dat ik voor een behandeling kom, ben ik tevreden over hoe grondig hij mijn gebit reinigt. Een keer, toen Amsal op vakantie was, heb ik een behandeling ondergaan bij een andere mondhygiëniste. Hoewel ook deze behandeling prima was, merkte ik toch het verschil in aanpak en expertise. Voor mij bevestigde dit nogmaals waarom ik bij Amsal blijf, vanwege zijn deskundigheid en persoonlijke aanpak.

(Translated by Google)
I have been a loyal customer at Amsal Muric for four years and my experiences have been without exception positive. Amsal is a true professional who always pays full attention to his patients. Every time I come for treatment, I am satisfied with how thoroughly he cleans my teeth. Once, when Amsal was on holiday, I underwent treatment with another dental hygienist. Although this treatment was also excellent, I still noticed the difference in approach and expertise. For me, this once again confirmed why I stay with Amsal, because of his expertise and personal approach.

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I had an emergency in the weekend and they helped me to get an appointment shortly after I visited them. The dentist did a treatment to relief my pain and scheduled an appointment with a specialist for the next day. She was very helpful and I cannot explain how much I appreciated it. The office and other employees were also really nice.

Muy mal , te dejan con el dolor y dicen que todo esta bien . Para que vuelvas otra vez , para que les pagues mas y mas . Nunca he pagado tanto Como les pague Yo . Te recomiendo que no te vayas Ally . La ultima vez que fue eran unos 2 meses y medio y ahora tengo todavia dolor . Tendre que ahorrar otra vez y buscar un dentista de corazon y alma, para que me ayude.

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Laat in de middag brak mijn kroon af; ‘s ochtends vroeg kon ik langskomen en werd de kroon er weer “ingeplakt”! Geweldige service!

(Translated by Google)
Late in the afternoon my crown broke off; I was able to come by early in the morning and the crown was “glued back in”! Great service!

Super lieve mensen, nemen de tijd voor je

(Translated by Google)
Super nice people, take the time for you

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I had two crowns installed, service and skill of the dentist was incredible, high quality and efficient. I was a bit anxious before the procedure but the support I got was really fabulous, the dentist helped me through the anxiety. The psychological support is important and appreciated. I got my two teeth back! Super happy. Yay! Would definitely recommend!

Excellent service! Very qualified dentists and supporting staff. And open late hours or on weekends. It has been my clinic for 4 years now and I'm very happy with it. Thank you so much!

Ik overweeg om bij Lassus weg te gaan. Receptie is altijd heel slecht bereikbaar en afspraken worden met enige regelmaat kort van tevoren afgebeld waarna je weer achterin de rij aan kan sluiten voor een nieuwe afspraak. Ik zat eerst bij locatie Lassusstraat maar heb het nog een kans gegeven door naar Olympisch Stadion te gaan. Tweede afspraak hier werd nu ook afgezegd. Het was een hele fijne praktijk maar lijkt nu ten onder te gaan aan het eigen succes.

(Translated by Google)
I'm considering leaving Lassus. Reception is always very difficult to reach and appointments are regularly canceled shortly in advance, after which you can join the queue at the back for a new appointment. I was first at the Lassusstraat location, but I gave it another chance by going to the Olympic Stadium. Second appointment here has now also been cancelled. It was a very nice practice, but now seems to be a victim of its own success.

High quality service,very clean,all personal very kind and pacient,thank you!!!

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Amazing

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professional, trustable, nice experience if you can say so of a dentist practice :)

Nice and competent team.

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Ik heb recent enkele behandelingen gehad bij Amsal Muric en ik kan alleen maar positief zijn. De ontvangst, de behandeling, de aandacht etc. Alles prima geregeld. De behandelingen waren zelf heel ingrijpend en pijnlijk maar de manier waarop ik op mijn gemak werd gesteld d.m.v. goede uitleg, momenten van rust, ff vragen als het nog gaat etc. Dat is wat je verwacht van een professional. Good job Amsal!

(Translated by Google)
I recently had some treatments at Amsal Muric and I can only be positive. The welcome, the treatment, the attention, etc. Everything was well organised. The treatments themselves were very drastic and painful, but the way I was put at ease through... good explanations, moments of peace, questions if things are still going well, etc. That is what you expect from a professional. Good job Amsal!

Lassus Tandartsen hebben een enorme vakkennis in het behandelen en herstellen van je tanden en kiezen problemen.

(Translated by Google)
Lassus Dentists have enormous expertise in treating and repairing your teeth and molars problems.

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I saw Doctor Jorge Caserio yesterday for tmj dysfunction that I’ve been dealing with for two years. I don’t think I have ever had someone in healthcare take so much time to hear what I have been experiencing or to explain everything that’s been happening, why, how the treatment would work, and what options I have. He showed so much kindness and patience in our appointment and really made sure that I felt confident in my understanding of the problem. It was such a relief not only to finally find help, but to find help that I can trust. Thank you so much, doc!

I have now been a client at Stadionplein for three years and I love the Lassus clinic. Open 7 days a week which is very convenient. Modern facility, great service. Very happy !!

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Been going for years and paid quite some money to this clinic to get my teeth fixed. Been wondering if some of these treatments have been unnecessary. During my last visit I was advised to get another root treatment on the same tooth due to an infection but after going to see another dentist I was confirmed that there was no infection just some scar tissue. You also get invoices delivered very late. Mouth specialists are good and do a good job with cleaning

Bad customer service. They seems very kind on regular stuff, but when an issue occurs, ( eg pain after a day from simple filling treatment) they are not willing to accomodate for an eventual infection check in same day not even if for a 8 year old kid that has not been eating for 24 hours because if the pain.

Tandarts Smalhout is een hele kundige tandarts. Hij heeft mij heel goed geholpen. Het is een man die direct is , eerlijk zijn mening geeft en je tegelijk op je gemak stelt. Ik hou daar van! Top!

(Translated by Google)
Dentist Smalhout is a very skilled dentist. He helped me very well. He is a man who is direct, gives his honest opinion and at the same time puts you at ease. I love that! Top!

Vermijd deze tandarts, het is echt een waardeloze organisatie.

Nu voor de 3e keer voor niets langsgekomen. Ze verzetten doorlopend afspraken en communiceren dat matig waardoor je voor niets komt. Al mijn gezinsleden hebben dit ook al meegemaakt.

De systemen zijn niet op orde. Bij binnenkomst zegt een computer waarop je je geboortedatum aangeeft dat de afspraak doorgaat. De receptionist zegt ook dat je kan gaan zitten. Als je dan na een half uur vraagt of de afspraak nog doorgaat dan blijkt de afspraak verzet. De computer was dus niet bijgewerkt en de receptionist kijkt helemaal niet in het systeem als je binnenkomt.

De tandartsen en mondhygiënisten zijn goed, maar de organisatie zelf is klungelig en kost te veel tijd en ergernis.

Ik ben weg hier.

(Translated by Google)
Avoid this dentist, it really is a worthless organization.

Now for the 3rd time I came by for nothing. They continuously reschedule appointments and communicate this poorly, meaning you end up for nothing. All my family members have also experienced this.

The systems are not in order. When you enter, a computer on which you indicate your date of birth will tell you that the appointment is going ahead. The receptionist also says that you can take a seat. If you ask after half an hour whether the appointment is still going ahead, the appointment appears to have been rescheduled. So the computer was not updated and the receptionist does not look at the system at all when you enter.

The dentists and dental hygienists are good, but the organization itself is clumsy and takes too much time and annoyance.

I'm out of here.

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I went there couple of times last year and had a bad experience with the filling and the dental cleaning.

The filling wasn’t done correctly even during the next checkup they mentioned it is fine, but I had to go to another dentist to fix it.
Keep an eye on the bills especially for the dental cleaning, I was charged extra 10 mins.

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Waardeloze praktijk en tandarts zegt ook nog eens dat ik altijd wat had. Terwijl de mondhygiëniste mij gelijk gaf!
Nooit voor een oplossing gezocht! Totaal niet aan te raden en al helemaal niet de heer Smalhout!!
Steekt had niet in eigen boezem maar geeft patiënt de schuld. Walgelijk.

(Translated by Google)
Worthless practice and dentist also says that I always had something. While the dental hygienist agreed with me!
Never looked for a solution! Not recommended at all and certainly not Mr. Smalhout!!
It was not his own fault but he blamed the patient. Disgusting.

I strongly advise against this dentistry factory because the have some people working here who are just the dentist version of dr death. My implant fell and after few useless consultations finally one implantologist put it back on( lots of pain and x-rays in the meantime while pregnant) the same implantologist told me that his colleagues who made the implant made some mistakes, and I can’t use it to chew food otherwise it risks to fall again. This is already outrageous and I can’t redo it or it causes me more problems, what he can do was to fill the gap of the implant to avoid tooth decay caused by the ill placed implant so I did. After a week I was in pain, I went back for the pain and another dentist I met before( she is the one who no matter what problem you have do a x-ray as default) than she proceeded to tell me that the teeth where her colleague did a filling needed a root canal treatment and she was almost sure that it was the problem, from my past experience with her I was not convinced of her diagnosis, even though I was in a lot of pain I need to go abroad the same day I decided not to proceed for a gut feeling that she was wrong. She told me any dentist I would go would tell me same diagnosis, the next day I booked a dentist in Italy, he told me I was right because the pain was caused by a huge tooth decay in another teeth, and I was so big that he didn’t need an X-ray to see it( he told me pregnant women shouldn’t do X-ray when it’s not strongly necessary like my case) he treated it and the pain was gone. I strongly advice the Lassus management to check was this woman is doing because she is very confronting and she is not able to do her job. How can you miss a huge tooth decay and just randomly do unnecessary X-ray to people.

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It has been now 1 year since my first time at Lassus Tandartsen.
I highly recommend the dental hygienist Amsal Muric.
I was fighting per years with a gum disease where some experts were also considering a possible surgery.
Amsal solved- not just the problem of my gum - but also he understood what I needed to do in order to keep healthy and in balance my gum.
Still can’t believe that this is real!
Thank you very much Amsal!!

Mijn klacht is netjes verholpen vandaar pas ik mijn review aan.

(Translated by Google)
My complaint has been resolved properly, which is why I am adjusting my review.

I’m not usually one to leave reviews but wanted to say thank you to Amsal for restoring my confidence in dental hygienist treatments. I was referred to Amsal after a painful experience with another hygienist which left me with a sore mouth for days and put me off booking further sessions. I was very nervous on my first appointment with Amsal but he immediately put me at ease, constantly checking in with me during the treatment to see if I was pain free and by the end of a thorough teeth cleaning treatment I was amazed at how painless it was. My second appointment with Amsal, I can honestly say that I almost fell asleep in the chair - not a pretty sight! - but that is testament to Amsal’s skills and professionalism. Thank you!

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I got my old crown changed. It was a very good and professional experience. My treatment was done by Nicole and she is very efficient in her work. My gums were not damaged and the crown fits perfectly.

Zeer tevreden over de service en tandarts Smalhout, ik durfde al jaren niet meer te lachen en had last van erosie door tandenknarsen en wilde graag een opknapbeurt voor mijn voortanden, dus 2,5 uur en een bonus gevulde hoektand later kon ik met een mooi gebit weer naar buiten!

(Translated by Google)
Very satisfied with the service and dentist Smalhout, I had not dared to smile for years and suffered from erosion due to teeth grinding and wanted a makeover for my front teeth, so 2.5 hours and a bonus filled canine later I was able to have beautiful teeth back outside!

I had a failure of implant procedure, lots of pain and swelling as a result...
I would never recommend!
NOTE 2: Lassus responded to my comment by calling me asking for further details and unfortunately again they disappear.

Bij mijn eigen tandarts had men geen 15 minuten tijd voor kijken naar een noodgeval=afgebroken hoektand.
Lassus stadionplein gebeld meteen afspraak geregeld en een aardige en kundige tandarts heeft de hoektand gelijmd en mij meteen mogelijke andere oplossingen uitgelegd.
Zo hoort het !
Nieuwe en blije patiënt geworden

(Translated by Google)
My own dentist did not have 15 minutes to look at an emergency = broken canine tooth.
Called Lassus stadium square, immediately arranged an appointment and a nice and knowledgeable dentist glued the canine tooth and immediately explained to me possible other solutions.
That's how it should be!
Became a new and happy patient

Had a bit of an issue with mixed times and communication

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I am very happy with the dental cleaning done by Filipa and dental treatment done by Ruben. Also, the girls from the reception are very friendly. Special thanks for Hajar and Filipa for finding time for me even if i was late today.

this practice is good for basic treatments (oral hygiene), but for more complex operations, they

I had a cavity and their recommendation was to remove the tooth. I went to another Lassus location, and they shared the same recommendation.

I then tried 2 different deal practices, who were puzzled by Lassus' recommendation and one of them promptly fixed the issue with a root canal

Luckily I didn't follow the initial recommendation

The problem with Lassus is their dentists are young, overworked and rarely gentle when touching the mouth

I had multiple bad experiences here. I would not recommend this place to a fellow expat.

My experience with this place is absolute horrid.
Poor quality, not being able to do the right diagnosis, using an old X-Ray. But billing you fast.
Finally I came to the decision my family deserves a better place. BTW expensive looking waiting room does not mean you will receive good quality service. Shame on you!

I must say I am impressed by the care and quality of your work! I was lucky to meet Dr. Enrique Rikken who fixed my problem in a matter of minutes! A problem many dentists didn’t understand let a lone handle! I am forever thankful, he is a true doctor! Great clinic, am staying with you for life🙌🙏

I’ve been going to this place for 3+ years now. When I had a sudden toothache in early June, I had to see a dentist (different from whom I used to see as she was on annual leave). She had x-rays and said that I can go back home as it could be my gums and I need to clean my teeth better. 2 weeks later I had a very serious pain and went there again with an emergency appointment and same dentist saw me. She again said that it could be gum inflammation and I had to see my hygienist on Monday. The pain was terrible and I waited until Monday, counting minutes. I went to see my hygienist and the first thing she said that gum inflammation can not make that much pain so it should be something else - meaning I was in pain all weekend for nothing :( And they said they have nothing to do. I left there and just went to a random dentist. In 5 minutes they said it was the inflammation and I need to have a root canal treatment and start antibiotics. I'm really sorry about their “we don’t know how to help you” approach. My pain is now over thanks to other dentist's diagnosis. I won't be going to the Lassus any more.

Zeg je voor het eerst in ruim 15 jaar een afspraak af omdat er code rood stormwaarschuwing is, krijg je per email een bevestiging met meteen de dreiging dat ze de volgende keer dat je (in hun ogen te laat) afzegt een rekening krijgt. En baas van die tent (Thomas Rietrae) maar in interviews vertellen dat hij de benadering van patienten zo belangrijk vindt. Denk dat dat ooit zo nobele doel door de opschaling naar commerciële tandartsfabriek met miljoenenomzet een beetje uit het oog is geraakt, ook als je naar de rest van de recensies kijkt.

(Translated by Google)
If you cancel an appointment for the first time in over 15 years because there is a code red storm warning, you will receive a confirmation by email with the immediate threat that they will receive a bill the next time you cancel (in their eyes too late). And the boss of that place (Thomas Rietrae) says in interviews that he finds the approach to patients so important. I think that this once noble goal has been somewhat lost sight of due to the scaling up to a commercial dental factory with a turnover of millions, even if you look at the rest of the reviews.

Had my dentist appointment yesterday with Canan Ozturk. Highly recommend her! Very friendly and overall great experience.

Vandaag geholpen door tandarts Canan Ozturk die vandaag in de mondhygieniste rol zat. Nog niet eerder is er zo grondig en goed schoongemaakt! Mijn tanden zagen er fantastisch uit, grote complimenten. The set standard is high^^ Thanks!

(Translated by Google)
Helped today by dentist Canan Ozturk who was in the dental hygienist role today. Never before has cleaning been so thorough and thorough! My teeth looked fantastic, big compliments. The set standard is high^^ Thanks!

Despite the fact that this is a very expensive dental practice, I continued going especially because of the mouth hygienist treatment which is good. However, if you cancel an appointment one day before the agreed date, they charge you because you should cancel 2 days in advance. I think people are trained here, above anything else, to contribute to make of the practice a very profitable business at any cost. This is a very inappropriate approach.

My family (2 kids and parents) have been going to this practice since we moved to Amsterdam from the US almost 4 years ago. I initially loved it because it was super clean and the office was sleek and after seeing a couple of different ones, I found a dentist I really liked for my family. But sadly, I'm going to leave the practice and want to share my very uneven experience.

The positives: (1) good hours including weekend hours; (2) very clean office; (3) employees are fluent in English.

Negatives: As others have said, it's nearly impossible to reach them. I've waited for over an hour while the message repeatedly told me that I'm #1 in line so someone would get to me soon. I think that's the standard message, so don't believe that you're actually the next in line. They've also messed up a few things over the years, which I was willing to overlook, but the last month of trying to contact them, leaving messages to be called back when I finally did reach someone and actually never getting called back have been too much and I'm going to leave the practice. But watch out! They own many practices around the city that are not branded Lassus, so do ask your practice if they're owned by them or in the same group. I think the group has gotten too large and corporate and can't handle the volume of customers, and as a result, the quality of care is not very good (from the actual dentistry, to the customer service).

My particular bad experiences: (1) the dentist said that because I had a slight gap between my molars that resulted in getting food stuck, she would put a patch to make the space smaller. She did that - it fell out 2 days later. I didn't bother to get it repatched because I didn't think I needed it in the first place. (2) They messed up my father's implants and to fix it have proposed removing another tooth to place yet another implant. When I tried to ask questions, I was rushed and told I'd receive a call to discuss - I've been trying to follow up with no return call. (3) My son's two front teeth fell out over a year ago and one started to grow in funny. During his checkup a year ago, I asked about it and was told to not worry, but on his checkup a month ago, we were told that it needs to be removed quickly as it's an extra tooth. We were rushed out again and told we would receive a call to discuss plans and schedule an appointment. Since it's something I understood needs to happen soon, I've been calling every few days for the last month leaving messages to explain the situation and asking to receive a call back. None has come. This is the lack of customer care that I'm referring to, and has lead our family to decide to look for a practice that is more caring.

Ze melken je uit met geborgen kosten!

Wat een simpele controle moest zijn werd een hoge rekening. 3D scan hier, standaard tandenpoets praat daar. Het resultaat: er is niets aan de hand, ziet er allemaal goed uit. Met deze gebeurtenis in het achterhoofd kom ik afgelopen week weer op controle en geef ik aan dat de aanpak van de vorige keer niet bevallen is. Dit wil ik deze keer graag voorkomen door geslagen te ijs te komen en adhode en prijs te zeggen wat ze kunnen doen. Alles daar buiten moeten ze aangeven. En wat zie ik op de rekening? Weer geborgen kosten!

Normaliter wanneer je een dienst levert moet je transparant zijn over kosten, al helemaal als je klant daar om vraagt.

Ik ben jullie echt beu. Lieve lezer, als je dit lees: ga aub naar een andere tandarts.

ps: dit is mijn eerste (en waarschijnlijk enige) review ooit. Triest dat ik dit moet doen.

(Translated by Google)
They milk you for salvaged costs!

What was supposed to be a simple check turned into a large bill. 3D scan here, standard toothbrush talk there. The result: nothing is wrong, everything looks good. With this event in mind, I came back for a check-up last week and indicated that I was not satisfied with the approach I took last time. I would like to prevent this this time by being shocked and telling them exactly what they can do. They have to declare everything outside of that. And what do I see on the bill? Costs saved again!

Normally when you provide a service you must be transparent about costs, especially if your customer requests it.

I'm really tired of you guys. Dear reader, if you read this: please go to another dentist.

ps: this is my first (and probably only) review ever. Sad that I have to do this.

I am writing to express my utmost disappointment and frustration with the dental services provided by Lassus Tandartsen Olympisch Stadion. My experience at this clinic has been nothing short of a nightmare, and I feel compelled to share my ordeal with you.

Initially, I decided to switch my dentist from Lassus Orthodontie to Lassus Tandartsen Olympisch Stadion, hoping for a more responsible and professional approach to my dental care. Regrettably, my expectations were shattered from the very beginning. Despite the initial promises of assistance, the dentist and another orthodontist in the clinic failed to deliver on their commitments.

To begin with, they initiated my treatment by ordering an Invisalign pack. However, each visit to the clinic resulted in nothing but a hefty charge of 100 euros, with no tangible progress or resolution to the issues at hand. It quickly became apparent that my treatment was not progressing as planned, yet the dental professionals at Lassus Tandartsen Olympisch Stadion displayed a shocking lack of concern or willingness to take appropriate action.

Furthermore, upon completion of the Invisalign treatment, I was left completely abandoned and without the necessary attention I deserved due I had to change the crowns that they broke and finish the post treatment. The dentist, who was supposed to address my concerns and fix the numerous broken implants, turned a blind eye to my situation. This is a clear violation of professional ethics and an utter disregard for patient care. I entrusted them with my dental health, only to be met with negligence and incompetence.

After enduring three years of disappointment and false hope, I have finally come to the difficult decision of cutting ties with Lassus Tandartsen Olympisch Stadion. Unfortunately, this means that I have lost a staggering amount of 6000 euros invested in this clinic. Moreover, I am now forced to start my dental treatment from scratch at another facility, following the recommendations provided by professionals who understand the extent of the damage caused by Lassus Tandartsen Olympisch Stadion.

In conclusion, my entire experience with Lassus Tandartsen Olympisch Stadion has been nothing short of a traumatic and costly ordeal. The lack of professionalism, accountability, and basic care exhibited by the dental team has left me deeply dissatisfied and disillusioned. I strongly urge you to address these serious concerns and take appropriate action to prevent others from falling victim to this unscrupulous establishment.

I sincerely hope that my complaint will serve as a wake-up call for Lassus Tandartsen Olympisch Stadion to improve their standards of patient care and to rectify the damage they have caused. As a consumer seeking quality dental services, I deserve nothing less.

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Ik ben zeer ontevreden over Lassus. Ik had gebeld om een afspraak te maken om mijn spalk te verwijderen en specifiek laten weten dat dit is waar ik voor wilde komen, en gevraagd of dat mogelijk was. Dat was akkoord, er werd een afspraak ingepland.

Vervolgens kom ik aan bij de tandartsassistente die direct aangeeft dit niet te willen doen. Ik ben dus voor niets gekomen, en tot mijn verbazing heb ik voor het verspillen van mijn tijd door Lassus ook nog eens een onterechte rekening ontvangen. Mijn bezwaar hierop werd genegeerd, en er werd zelfs geclaimd dat ze het bezwaar niet hadden gezien, wat volgens hun eigen financiële afdeling niet klopte, het was wel ingezien en afgewezen. Vervolgens gedwongen een rekening plus onterechte incassokosten moeten betalen.

(Translated by Google)
I am very dissatisfied with Lassus. I had called to make an appointment to remove my splint and specifically let them know that this is what I wanted to come in for and asked if that was possible. That was agreed, an appointment was scheduled.

I then arrive at the dental assistant who immediately indicates that she does not want to do this. So I came for nothing, and to my surprise I also received an unfair bill for wasting my time by Lassus. My objection to this was ignored, and it was even claimed that they had not seen the objection, which according to their own finance department was incorrect, it had been seen and rejected. Then forced to pay a bill plus unjustified collection costs.

Deskundigheid en prettige sfeer.

(Translated by Google)
Expertise and pleasant atmosphere.

Ik heb Nicole Bleeker als tandarts voor het afgelopen twee+ jaar, en ik ben echt tevreden. Ik heb een geschidenis van moielijke tandzorg (fillings, kronen, etc). Bij andere tandarts, had ik de gevoel dat ik wordt beordelt door dit pech, en dat maakt het echt moeilijk om plezier te vinden om naar de tandarts te gaan - Maar met Nicole is dat echt helemaal anders. Zij heeft geduld om mijn vragen te beantworden, en om mij komfortabel to laten voelen. Op het gelijke tijd, zij is direct en ze laat me weten wat ik moet doen, en wat ik kan verwachten van de toekomst (dit vind ik ook prettig). Zij maakt echt een verschil in mijn leven, en ben ik erg dankbaar.

(Translated by Google)
I have had Nicole Bleeker as my dentist for the past two+ years, and I am really satisfied. I have a history of difficult dental care (fillings, crowns, etc). With other dentists, I had the feeling that I am being judged by this bad luck, and that makes it really difficult to find pleasure in going to the dentist - But with Nicole it is completely different. She has the patience to answer my questions and make me feel comfortable. At the same time, she is direct and she lets me know what to do, and what to expect from the future (I like this too). She really makes a difference in my life, and I am very grateful.

Went there for an emergency with a broken tooth, they patched in 10 min and it broke 2 hours later. Price was 110 euros -- update: changed rating from 1 to 5 stars as the clinic called me, argued it was temporary patch which can sometimes brake quickly, not meant to last but used only to bridge the time until full treatment. They offered a partial refund. I was impressed by their follow up and concern.

Waardeloze service.

(Translated by Google)
Lousy service.

I had a lovely intake consultation with Lassus Tandartsen Olympisch Stadion. Clear and complete advice and great customer service. Didn't follow through with the treatment for unrelated reasons, but I would definitely go back.

Ik kom al jaren bij Lassus Stadionplein. Wat een fantastisch team. Mondhygieniste Kyana is grondig en heel goed en zorgzaam. Tandarts Nicole controleert en verbetert mijn gebit. Specialistische werkzaamheden zijn ook in huis. Ik ben van mijn tandarts angst af. Ik kan eenvoudig via de mail afspraken boeken, krijg kalender invited ingeschoten. De afhandeling doen ze rechtstreeks met mijn zorgverzekeraar. Kortom, een tandartspraktijk waar je nooit meer weggaat.

(Translated by Google)
I have been coming to Lassus Stadionplein for years. What a fantastic team. Dental hygienist Kyana is thorough, very good and caring. Dentist Nicole checks and improves my teeth. Specialist work is also done in-house. I have gotten rid of my fear of the dentist. I can easily book appointments via email and receive an invited calendar. They handle this directly with my health insurer. In short, a dental practice where you will never leave.

Professioneel en servicegericht

(Translated by Google)
Professional and service-oriented

Fantastische tandartsenpraktijk. De wachtkamer is al een feest om in te verblijven. Geen kille witte ruimte maar een huiskamer met de leukste stoelen, loungebanken en een prachtig uitzicht. Het personeel is erg vriendelijk.
Tandarts Nicole is kundig, professional en enthousiast.
Ze denkt met haar patiënten mee. Alles onder één dak.
Geen lange wachttijden en en een grote plus dat je ook in de weekenden en avonden terecht kan. Alles is keurig schoon, inclusief de toiletten.
Ik raad Lassus tandartsen ten zeerste aan.☆☆☆☆☆

(Translated by Google)
Fantastic dental practice. The waiting room is already a treat to stay in. Not a cold white space, but a living room with the nicest chairs, lounge sofas and a beautiful view. The staff is very friendly.
Dentist Nicole is skilled, professional and enthusiastic.
She thinks along with her patients. All under one roof.
No long waiting times and a big plus that you can also go during weekends and evenings. Everything is very clean, including the toilets.
I highly recommend Lassus dentists.☆☆☆☆☆

I arrived at the appointed time, but waited about half an hour, after 30 mins finally got my turn, the doctor tried to push me to finish as quickly as possible. And as a tandarts, her nails were very long, and with nail decorations!!!! I would like to make teeth crown, and asked the price, the doctor told me one crown for 900 euros in the beginning, , and later,,, she said one for 800 euros, which is very big difference!!!!!

Ik ben bij Ruben Blijdorp geweest. De eerste keer composiet zetten was het een hele andere kleur dan de rest van mijn tanden en was de vorm niet mooi. Dit werd toen weggehaald waarbij ik vroeg om de hoek van mijn tand bij te vullen zodat mijn voortanden symmetrisch werden. Het resultaat was twee totaal verschillende voortanden waarbij eentje veel korter is dan de andere, en vervolgens krijg ik van hem te horen dat het mijn schuld was omdat ik niet heb aangegeven dat ik het recht wou en dat mijn tanden zelf scheef waren en het nu door de hoek meer opvalt. Mijn doel was symmetrische voortanden, dat heb ik ook gezegd… het hoe en wat dacht ik aan de tandarts over te laten. Ik ga het ergens anders laten corrigeren maar dit vind ik heel jammer nu, mijn tanden zien er veel schever uit dan oorspronkelijk terwijl ik dat juist wou oplossen. Niet aan te raden

(Translated by Google)
I visited Ruben Blijdorp. The first time I put composite, it was a completely different color than the rest of my teeth and the shape was not nice. This was then removed and I asked for the corner of my tooth to be filled so that my front teeth became symmetrical. The result was two completely different front teeth, one of which is much shorter than the other, and then I am told by him that it was my fault because I did not indicate that I wanted it straight and that my teeth themselves were crooked and that it was now due to the corner is more noticeable. My goal was symmetrical front teeth, that's what I said... I thought I'd leave the how and what to the dentist. I'm going to have it corrected somewhere else, but I think this is a shame now, my teeth look much more crooked than originally, while I wanted to solve that. Not recommended

Went for a cleaning but have had fillings and crowns done at the Olympische Stadion locations. Great dentists and hygienists. The selection of days and hours is also great; 7 days a week until 10pm. Would highly recommend.

Ik heb voor Lassus tandartsen gekozen omdat ze alles in één hebben. Het zijn professionals en er is een uitstekende communicatie tussen de verschillende specialisaties als dat nodig is. Ze nemen de tijd om naar je te luisteren, ik voelde mij echt gehoord. Ik ben bang voor de tandarts en voelde me op mijn gemak en serieus genomen. Ik heb een tandvleestransplantatie gehad en heb facings laten plaatsen. Het was voor mij een heel grote ingreep, waar ik heel goed doorheen ben geholpen. Ik kan Lassus tandarsten absoluut aanbevelen en in het bijzonder Hesther Robbe.

(Translated by Google)
I chose Lassus dentists because they have everything in one. They are professionals and there is excellent communication between the different specializations when necessary. They take the time to listen to you, I really felt heard. I am afraid of the dentist and felt comfortable and taken seriously. I had a gum transplant and had veneers placed. It was a very major operation for me, and I was helped through very well. I can absolutely recommend Lassus dentists and in particular Hesther Robbe.

Never again for cleaning.
1) Airflow cleaning was scheduled
2) a couple of times appointments moved on their side "because of doctors availability"
3) no airflow cleaning happen, instead, some student-looking lady was scrapping my teeth MANUALLY and now I fill them way more sensitive and she was saying that airflow cleaning will be the last part, but afterwards, it turned out to be broken
4) lady at a desk even haven't apologized for such a fail from their side
BONUS: I was replacing retainer with overnight mouth guard there and doctor told: "for better experience I'll cleaned your teeth a bit" (took her 3 mins of time) and I received an invoice of 80 euro for that (the same cost you pay for 30 minutes long airflow cleaning)

UPDATE: as you can see in the review reply from the "company" they were aiming to understand the situation, called me & offered a free appointment for cleaning with airflow. Yes, it was canceler a couple of times for both my company and myself, but it was never communicated that I will receive an invoice for it. Now they are claiming that they never offered a free cleaning. Dear customer support, you can read my first row of this review and understand that I WILL NOT PAY A CENT to have a cleaning with your awful services, attention, and way of communication both on the hygienists and customer service side. Think twice before going here

Sinds kort ben ik bij Amsal onder behandeling en wat een topper is dat als mondhygiënische! Raad hem echt iedereen aan. Luistert heel goed naar je klachten en neemt de tijd voor je!

(Translated by Google)
I have recently been receiving treatment from Amsal and what a great dental hygienic practitioner! Really recommend him to everyone. Listens very carefully to your complaints and takes the time for you!

Zojuist bij Amsal Muric geweest voor behandeling. Wat een verademing. Jaren tegenop gezien en zoveel last van behandelingen. Nu blij, opgelucht en lekker fris de behandelkamer uitgelopen. Zoveel kunde, rust en een goed gevoel. Wist niet dat dit kon als je bij de mondhygiënist vandaan kwam. Echt een enorme aanrader!

(Translated by Google)
Just went to Amsal Muric for treatment. What a relief. I've been dreading it for years and suffering so much from treatments. Now I walked out of the treatment room happy, relieved and feeling refreshed. So much skill, peace and a good feeling. Didn't know this was possible when you came from the dental hygienist. Really highly recommended!

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Dit is nu mijn 3e afspraak bij lassus op stationsplein. Arts Amsal heeft me wederom enorm goed geholpen en motiveert me om serieus goed voor mijn tanden te zorgen! 11/10 would recommend

(Translated by Google)
This is now my 3rd appointment at Lassus on Stationsplein. Doctor Amsal has once again helped me enormously and motivates me to take serious care of my teeth! 11/10 would recommend

ENG Further down.
Mijn behandeling bij de mondhygiënist vandaag -ik ben geholpen door Roos Ebrahimi Firouz- was de snelste en meest aangename die ik dusver heb gehad: Snel, maar zeker niet slordig of gehaast, want het effect is zichtbaar en uitstekend. Speciale vermelding: Roos nam een moment, voordat de daadwerkelijke behandeling begon, om een signaal af te spreken waarmee ik zou kunnen aangeven dat ik pijn had of zelfs maar als ik even pauze zou willen. Ik heb het afgesproken signaal niet nodig gehad.

-- ENG-- My treatment at the hygienist today - Roos Ebrahimi Farouz attended to me - was the speediest en most amenable treatment I've had thus far: Speedy, but definitely not sloppy or hurried, with visible and excellent results. Special note: Roos took a moment, just before the actual cleaning, to agree upon a specified signal by with I would be able to let her know whether I was in pain, or even if I just needed a short break/reprieve. As it turned out, I didn't actually need the signal.

(Translated by Google)
ENG Further down.
My treatment with the dental hygienist today - I was helped by Roos Ebrahimi Firouz - was the fastest and most pleasant I have had so far: Fast, but certainly not sloppy or rushed, because the effect is visible and excellent. Special mention: Roos took a moment, before the actual treatment started, to agree on a signal that I could use to indicate that I was in pain or even if I wanted a break. I didn't need the agreed signal.

-- ENG-- My treatment at the hygienist today - Roos Ebrahimi Farouz attended to me - was the speediest and most amenable treatment I've had thus far: Speedy, but definitely not sloppy or hurried, with visible and excellent results. Special note: Roos took a moment, just before the actual cleaning, to agree upon a specified signal by with I would be able to let her know whether I was in pain, or even if I just needed a short break/reprieve. As it turned out, I didn't actually need the signal.

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Heldin Arezo Horati. Beste tandarts en hoe flexibel. Ik kwam om 1 uur voor sluitingstijd binnen met een urgent probleem en een vulling aan mijn voortand die vervangen moest worden nadat een tandarts van een andere praktijk (zal ik niet noemen) een slechte job had gedaan. Arezo was flexibel genoeg om mij toch nog te helpen ook al was het eigenlijk de bedoeling dat zij eerder naar huis ging. En de job zelf heeft ze ook fantastisch verricht. Aanrader en alle lof naar Arezo!!!

(Translated by Google)
Heroine Arezo Horati. Best dentist and how flexible. I came in at 1 hour before closing with an urgent problem and a filling on my front tooth that needed to be replaced after a dentist from another practice (I won't name) did a bad job. Arezo was flexible enough to help me even though she was actually supposed to go home early. And she did a fantastic job of the job itself. Highly recommended and all praise to Arezo!!!

Vandaag wederom een goede behandeling gehad bij onze(mijn moeder en ik) mondhygiënist 'Amsal Muric' gehad, wij zijn erg blij met zijn behandeling en gaan zeer tevreden naar 🏡
Amsal is buitengewoon attent en neemt altijd zijn tijd om ons goed te adviseren en gaat heel delicaat met ons gebit te werk!
Wij willen nooit méér een andere mondhygiënist.
Amsal is lief, verzorgd en we krijgen altijd een warm onthaal🦚

Dankjewel Amsal en tot over drie maanden💚

Veel liefs van Malika en haar Mamma!

(Translated by Google)
Today we had another good treatment with our (my mother and I) dental hygienist 'Amsal Muric', we are very happy with his treatment and are very satisfied 🏡
Amsal is extremely attentive and always takes his time to give us good advice and works very delicately with our teeth!
We never want another dental hygienist again.
Amsal is sweet, caring and we always receive a warm welcome🦚

Thank you Amsal and see you in three months💚

Lots of love from Malika and her Mom!

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Geweldige ervaring bij Lassus tandartsen, wel om de zeer deskundige , en vakmanschap van Arezo Horatio ‼️Hierbij ook vermeldend de dames en heren aan de Afspraak desk , allemaal Top . Bedankt 💫

(Translated by Google)
Great experience at Lassus dentists, especially because of the very expert and craftsmanship of Arezo Horatio ‼️Also mentioning the ladies and gentlemen at the Appointment desk, all top. Thank you 💫

I’ll be honest that it is not easy to get an appointment sometimes, and that they need to reschedule often…. But, this is my best dental experience so far.
I highly recommend Nikos Skoumpas - he is very professional, he makes sure I feel comfortable and that all of my questions are answered. I’m so happy he’s my dentist!

Great place, with very professional staff.

They have cancelled my appointment 3 times in a row , I was being really patience , I was ready to go to my appointment on these 3 times and they called me saying the dentist needed to be absent , I understand the understand the reasons , but this clinic is over priced and I expect a back up solution when this happens.
My advice for expats , please ask a friend who can recommend a local dentist instead of this one l.

After 3 years, I understood that you are just treated like a number in a big factory. I was left with no solution and terrible pain for 1 week and needed to look in this condition for a new clinic. I am happy it happened. I am happy I will not need to visit this place ever again.

Nederlands is niet mijn moeder taal. Ik probeer mijn best uit te leggen: Lassus heeft te veel aandacht besteden aan het aankopen van meerder praktijken om de omzetcijfer mooi te maken, maar zetten patiënten op 2de plek. Ze bieden top service voor de alle eerst keer bezoek. En daarna wordt je afspraken zomaar verplaatst. Niet een keer, maar meerdere keer. Ze proberen patient te koppelen met vaste tandenarts en mondhygiënische werker, omdat het groot kans mee te maken met de bonus die met hun salaries koppelt is. Maar omdat elke medewerker beperkte werkcapaciteit heeft, ze kunnen de groei van afspraken niet aan. Ze verplaatsen de afspraken omdat ze de patiënten niet naar collega's willen doorgeven. Dit gaat fout. Het systeem klopt niet. Ik en mijn hele gezin schrijven per direct uit en zullen naar een ervarend praktijk overstappen die altijd de patiënten op het eerst plek zet.

(Translated by Google)
Dutch is not my mother language. I try my best to explain: Lassus has paid too much attention to purchasing multiple practices to improve the turnover figure, but puts patients in 2nd place. They offer top service for all first time visitors. And then your appointments are simply moved. Not once, but several times. They try to connect patients with permanent dentists and dental hygienic workers, because there is a good chance of receiving the bonus that is linked to their salary. But because each employee has limited work capacity, they cannot handle the growth of appointments. They move the appointments because they do not want to pass the patients on to colleagues. This is going wrong. The system is wrong. My entire family and I will deregister immediately and will switch to an experienced practice that always puts patients first.

Ik word vandaag door mondhygiëne mevrouw gebeld, ze wilde mijn afspraak verplaatsen naar een andere dag, anders zal ze alleen op mijn afspraak de helft van mijn tanden reinigen.

Ik was niet akkoord met verplaatsen. Omdat dit al de tweede keer verplaatsen van 1 afspraak was! Het is echt slecht management in het systeem.

En naast mijn afspraak , werd de afspraken van mijn kind ook steeds verplaatsen en verplaatsen. Ik word echt gek van dit!

Binnenkort zal ik overstappen naar andere praktijk.

(Translated by Google)
Today I received a call from the dental hygiene lady, she wanted to move my appointment to another day, otherwise she will only clean half of my teeth during my appointment.

I didn't agree to move. Because this was already the second time moving 1 appointment! It's really bad management in the system.

And in addition to my appointment, my child's appointments also kept moving and rescheduling. This is really driving me crazy!

I will soon switch to another practice.

Ik ben onlangs bij Paul Heijnen geweest en ik ben zeer tevreden over de behandelmethode. Ik heb porselijnen implantaten laten zetten. Het resultaat is zoals ik wenste te en Paul Heijnen luistert goed naar de wensen van de klant en denkt goed met je mee naar oplossingen

(Translated by Google)
I recently visited Paul Heijnen and I am very satisfied with the treatment method. I had porcelain implants put in. The result is as I wanted and Paul Heijnen listens carefully to the customer's wishes and thinks along with you about solutions

Heel erg tevreden met mijn behandeling bij Paul!

(Translated by Google)
Very satisfied with my treatment with Paul!

Super tevreden! Sinds een half jaar ben ik overgestapt naar deze tandarts voor witte vullingen zonder BPA wat mijn oude tandarts niet kon aanbieden. Ook over Amsal, de mondhygiënist ben ik zeer te spreken. Secuur en zonder onnodige pijn!

(Translated by Google)
Very satisfied! Six months ago I switched to this dentist for white fillings without BPA, which my old dentist could not offer. I am also very pleased with Amsal, the dental hygienist. Securely and without unnecessary pain!

They never, ever, ever pick up their phone or answer an email. I literally have to go over to their shop (and I use this word on purpose) every time I need to make or cancel an appointment. The only reason I still deal with them is that my implantologist, who I trust a lot, works there.

I have been using Lassus dentists for several years by now, but this year things turned out exceptionally bad. First I have lost my front crown (that I had made by another dentist many years ago) and I came to Lassus to get a new one. From the very beginning I was flabbergasted by the slow scheduling process and super long waiting times. In general, their approach of scheduling multiple tiny appointments for a job that should be normally done in one or two max. is slowing things down enormously and leads to additional problems. In my case, since I was left without that crown for more than a month, I have a lost its neighboring one too - I'm dead sure it could have been saved if they would have acted quicker. Now, after more than three months and 12 (!) appointments I have finally got my two new crowns (with the color being off!) placed last Saturday... only for one of them to break and fall off less than 12 hours (!) after installation. When I asked for an urgent appointment to get it placed back, I heard that the very first opportunity is on Friday. NEVER AGAIN.

UPD: The second crown has lasted for three days. What a joke!

This is my first ever review, because I normally cannot be bothered.

But I just cannot wrap my head around any service provider who flat out refuses to give their clients even a rough estimate of costs.

I asked for it four times and, while I kept getting reminders of my upcoming appointments, I never received a quote, not even what the starting point would be.

They expected me to simply go in blind for a bunch of treatments because, as the receptionist explained "they had no way of knowing how long it would take, so they could only tell me the price after the treatment was done." I mean, what??

Also, they never reply to emails.

Needless to say I left the practice immediately.

Mw Horati is een zeer kundige tandarts die haar werk uiterst professioneel en met veel passie doet. Ik ben een tevreden patiënt van haar. Zij heeft bij mij verschillende tandheelkundige ingrepen gedaan die perfect zijn uitgevoerd. Mw Horati heeft een sterke interpersoonlijke sensitiviteit waardoor zij de tijd en de ruimte creëert om klantgericht te zijn. 5 sterren tandarts!”

(Translated by Google)
Mrs. Horati is a very skilled dentist who does her work extremely professionally and with great passion. I am a satisfied patient of hers. She has performed several dental procedures on me that were performed perfectly. Ms. Horati has a strong interpersonal sensitivity, which allows her to create the time and space to be customer-oriented. 5 star dentist!”

Zo onprofessioneel !!! Ik had vandaag afspraak bij Lassus Olympisch voor orthodontie. Ik was al onderweg en over 10 minuten zou ik daar zijn. Zij belde me en laten weten dat de afspraak niet door gaat omdat de orthodontist ziek is …. Ja daaaggggg!!!! 10 minuten van tevoren bellen. ECHT NIET NETJES HOOR!!!

(Translated by Google)
So unprofessional!!! Today I had an appointment at Lassus Olympisch for orthodontics. I was already on my way and I would be there in 10 minutes. She called me and let me know that the appointment was canceled because the orthodontist was ill... Yes daaaggggg!!!! Call 10 minutes in advance. REALLY NOT NICE!!!

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не розраховуються за виконану роботу з клієнтом з України(

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I had an emergency and they gave me an appointment on the spot. Very professional and great treatment! Thank you

Terrible place, I went there for more than one year and had several unpleasant experiences that got me to leave to another dentist before even finishing my treatment with them..

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I have had several unpleasant experiences with this dentist office, including receptionists who input my appointments incorrectly in the system, long wait times upon arrival, careless procedures, and expensive costs.

The cleanings are aggressive and painful (one time a hygienist accidentally scraped off my tooth bonding, exposing my gums), and the dentists always seem rushed, and they don’t often focus on delivering quality results.

Another time, the dentist applied resin composite to my tooth in a jagged way and it did not match my actual tooth color - it was supposed to be a temporary trial, but the dentist was unable to remove/renew it. Two years later, it’s still affixed to my tooth, and it does not feel smooth at all.

Today I traveled all the way to this dentist office (from a different city) for a simple cleaning and check-up appointment - I am 9 months pregnant and specifically made this appointment today so that I could get it out of the way before my baby arrives. Turns out, the receptionist accidentally inputted my appointment for one month later and they had no availability today, so they asked me to return on a different day. This is not the first time this happened.

Glad that I finally made the decision to switch practices. I will not return to this dentist office again!

Extremely welcoming, friendly and professional team.
I tended to be a little anxious going to the dentist but here I don’t have that. Thank you De Lassus!

Vandaag mijn eerst afspraak gehad en ik ben helemaal happy met mijn keuze voor deze praktijk. Al het personeel is enorm vriendelijk en stralen rust uit. Ik kan mij niet herinneren dat ik mij ooit zó goed op mijn gemak heb gevoeld bij een tandarts. Het interieur is ook prachtig als kers op de taart.

(Translated by Google)
I had my first appointment today and I am completely happy with my choice of this practice. All the staff are extremely friendly and exude calm. I can't remember ever feeling so comfortable with a dentist. The interior is also beautiful as the icing on the cake.

Beste, wij komen terug op onze aanmelding! Wat ik al eerder schreef wij hebben gisteren (27 sept) twaalf keren geprobeerd telefonische contact te krijgen onder verschillende nummers ook het noodnummer gebeld waar ik meerdere keren tot 10 minuten hebben gewacht en er niet werd opgenomen. Wij hadden als er zoiets als een storing is oké maar jullie excuses waren niet meer dan andere tijden en niet op maandag bellen. Want jullie hebben niet genoeg capaciteit manuren om de telefoon te beantwoorden… Wat een slechte ervaring en raad andere ook aan om je goed achter de oren te krabben voor je hier inschrijft!

(Translated by Google)
Dear, we will come back to our registration! What I wrote before, yesterday (Sept 27) we tried twelve times to make telephone contact under different numbers and also called the emergency number where I waited several times for up to 10 minutes and there was no answer. If there was such a thing as a malfunction, it was okay, but your excuses were no more than other times and not calling on Mondays. Because you don't have enough man-hours to answer the phone... What a bad experience and I would also advise others to think carefully before registering here!

Scammers!

I got my tooth extraction here, after that got a crazy bill.
They ask 26 Euros to "just look" at the photo of your mouth which was taken by them before. The photo was already open when I went into the room and we didn't even look at the photo with the doctor. So they got money last year to take photo of my teeth, and now they ask money again to look at the photo which was already taken by them!

Not only this, they ask 60 Euros to make the room ready for you. Okay, but what was actually done specifically for me? Nothing!
The room was just a standard room they already have, but according to them they prepared the room for me... I wish I could see what has been done there! It was just a standard room which they should naturally have to perform their job!

And now got a bill for 160Euro, side works cost more than the actual work done... No one answers the phone, no one returns back to e-mails, strangely it was very easy to reach them to make the appointment. Now all of a sudden no one hears your call...

So be careful with them, they are more scammers than healthcare providers...

Hard to reach them if you try to call.

The communication was always clear, the dentists and the front desk staffs are all very nice and helpful. Even though I suffered unusual longer pain after my second wisdom teeth extraction surgery, I contacted them and they offered me an immediate appointment and the dentist answered my concerns and solved my problems. It’s definitely recommendable.

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still waiting my orthodontic proposals after 6 months i made all the scans. the cost of those scans was more than 500 euro for no result at all! still waiting someone to replay at my email at least for a refund.

Goed bereikbaar, perfect parkeren (GRATIS), mooie ontvangstruimte en de afspraken sluiten goed aan op elkaar waardoor de uitloop minimaal is. Zeer tevreden over de aangemeten MRA beugel waarbij ik eerst dacht 'het zal wel'. Maar na een week 'wennen' is de kwaliteit van mijn nachtrust zo veel beter dan dat het ooit is geweest, tevens heeft mijn partner mij ook niet meer horen snurken. Kortom, zeer tevreden.

(Translated by Google)
Easily accessible, perfect parking (FREE), beautiful reception area and the appointments are well connected, which means that delays are minimal. Very satisfied with the fitted MRA brace, although at first I thought 'it will be fine'. But after a week of 'getting used to it', the quality of my night's sleep is so much better than it has ever been, and my partner no longer hears me snoring. In short, very satisfied.

I had excellent experience with Kiyana Elahi who was very kind, gentle and patient with me - she answered all my questions, gave me some suggestions and I left with the plan to return. The place was recommended to me by two different people.

Highly recommend! Had a couple of fillings done by Arezo, very friendly service and a great job :)

Uitstekende service door ruime openingstijden. Correcte communicatie en prettige mensen!

(Translated by Google)
Excellent service through long opening hours. Correct communication and pleasant people!

I’ve done a few cavity treatments and crowns here, and one wisdom tooth extraction. Even though I had been in pain for a few weeks because of my wisdom tooth, overall I liked this clinic.

I was tricked by them to have an appointment for help, which is unnecessary, and then charged me for 60 euros for just 2 minutes telling me things I had already knew. Really bad experience.

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The dentist seemed in a huge rush and very rude, whenever I would ask a question about the procedure that will have to be done he would reply with very short answers and would not give me a good explanation why certain procedure needs to be done within certain time frame. I ended up going to another place and they talked to me like a normal person, breaking down exactly what treatments I need, why I need them and when I should do them. Would avoid this place. It looks fancy, but the dentist I got was not worth the money.

Not my first positive review about Maartje and her crew, but hey: it's a super pleasant dentist, and they won't mind me saying so

Very professional and excellent results.

Super netjes vriendelijk en deskundig

(Translated by Google)
Very neat, friendly and knowledgeable

Two years later my American dentist is still working on salvaging the damage the young lady at this practice did to my teeth. Also, expat friendly means that they will get all they young fresh out of school employees to practice on you. Very nice waiting room though.....

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You are only good on Google Maps, but in the clinic, wait for months and months and at the end without benefit !!
Terribly Bad.

Ik ben niet tevreden over een aantal zaken en ben daarom op zoek naar een andere tandartspraktijk. Ik kwam met een gaatje in mijn achterste kies met spoed naar het Stadionplein en stond binnen een minuut weer buiten, omdat er niets aan de hand was volgens de tandarts, hij heeft enkel wat bijgeslepen. De pijn bij warm, koud en zoet bleef en ik kon met een tandenstoker in het gaatje. Helaas kreeg ik geen uitleg over waar de klachten vandaan kunnen komen. De week daarop ging ik voor gebitsreiniging naar de Lassusstraat, waar ik vriendelijk werd geholpen door een allerliefste dame. Helaas heeft ze met het polijstapparaat mijn tandvlees achter mijn voortanden onder behoorlijk beschadigd, waardoor mijn tandhalzen nu bloot liggen. Ik heb hierover een mail met mijn klacht geschreven en sindsdien niets meer gehoord.
Bij de balie op de Lassusstraat vertelde ik over mijn ervaring op het Stadionplein en de medewerkster was zo vriendelijk mij gelijk naar een tandarts ter plekke te sturen en hij kon mij vervolgens goed uitleggen wat er aan de hand is met die kies.
Kortom, ik denk dat deze praktijk te groot is geworden en bovendien te druk, je voelt dat men onder tijdsdruk werkt.
En mijn min of meer vaste tandarts vergat mij de verwijsbrief voor de kaakchirurg te mailen en kon mij ook geen specialist aanraden, volgens hem zijn ze allemaal goed. Via zomaar een tandarts met goede reviews heb ik uiteindelijk een goede kaakchirurg gevonden.

(Translated by Google)
I am not satisfied with a number of things and am therefore looking for another dental practice. I rushed to Stadionplein with a hole in my back molar and was outside again within a minute, because the dentist said there was nothing wrong, he just did some grinding. The pain with hot, cold and sweet remained and I could put a toothpick in the hole. Unfortunately, I received no explanation about where the complaints could come from. The following week I went to Lassusstraat for dental cleaning, where I was kindly helped by a very sweet lady. Unfortunately, she severely damaged my gums behind my front teeth with the polishing device, so that my tooth necks are now exposed. I wrote an email with my complaint about this and haven't heard anything since.
At the counter on Lassusstraat I told about my experience at Stadionplein and the employee was kind enough to send me immediately to a dentist on site and he was then able to explain to me clearly what was going on with that tooth.
In short, I think that this practice has become too big and also too busy, you feel that people are working under time pressure.
And my more or less regular dentist forgot to email me the referral letter for the dental surgeon and could not recommend me a specialist, according to him they are all good. I eventually found a good dental surgeon through just any dentist with good reviews.

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Geweldige faciliteit, mooi, stijlvol ingericht, zelfs met toegang tot computers terwijl je in de wachtkamer zit. De behandelaars zijn transparant, integer en vragen ook om jouw mening.
Ik ben nog nooit zo goed behandeld door een tandarts en durf zelfs te zeggen dat ik met enig plezier vooruitkijk naar mijn volgende afspraak.

(Translated by Google)
Great facility, beautiful, stylishly decorated, even with access to computers while sitting in the waiting room. The practitioners are transparent, honest and also ask for your opinion.
I have never been treated so well by a dentist and I dare say that I look forward to my next appointment with some pleasure.

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Perfect location, perfect service

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Wonend op Bonaire en tijdelijk in Nederland kreeg ik stevige tandpijn en bleek ik een dubbele kaakontsteking te hebben, waarvan één het gevolg was van een gespleten kies. Die moest getrokken worden. Gelukkig wist men mij bij Lassus tandartsen op het stadionplein bijtijds te helpen. Ik werd heel vriendelijk ontvangen en het trekken was een fluitje van een cent. Dat was een tevreden klant meer.

(Translated by Google)
While living on Bonaire and temporarily in the Netherlands, I developed severe tooth pain and it turned out that I had a double jaw infection, one of which was the result of a split molar. It had to be pulled. Fortunately, they managed to help me in time at Lassus dentists on the stadium square. I received a very friendly welcome and pulling was a piece of cake. That was one more satisfied customer.

Quick, efficient and almost without pain. Nice, modern waiting room. Expat friendly - you can easily arrange everything in English, all materials you get are also translated.

Great service, I recommend it 100%!

I was satisfied with my cleaning. However, not telling me in advance that I’d be charged for the “advice” from the hygienist was annoying. I only found out when I received the bill. In the Keizersgracht practice I never had this experience of hidden charges.

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Had a very quick and painless experience with wisdom teeth extraction by Dr. William Papa, highly recommend! He had taken both out within 15 minutes and I did not feel a thing!

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Zeer tevreden over de behandeling, vriendelijk en zorgzaam.

(Translated by Google)
Very satisfied with the treatment, friendly and caring.

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Dit lijkt meer een commerciële instelling dan een tandartsenpraktijk, die vooral heel veel geld willen verdienen. In plaats van een controle sturen ze aan op een kennismaking van drie kwartier. Om maar niet te spreken van de offertes met velerlei onnodige behandelingen die ze naar eigen zeggen verplicht zijn toe sturen.
Deze beoordeling is netjes afgehandeld door een medewerkster van Lassus door me hierover te contacteren, maar dit verandert het feit niet dat het businessmodel een zeer duidelijk winstoogmerk heeft.

(Translated by Google)
This seems more like a commercial institution than a dental practice, which mainly wants to make a lot of money. Instead of a check, they aim for a 45-minute introduction. Not to mention the quotes with many unnecessary treatments that they say they are obliged to send.
This review has been dealt with politely by a Lassus employee by contacting me about this, but this does not change the fact that the business model has a very clear profit motive.

Initially, everything was fine, the staff was professional and helpful until I needed to have a wisdom tooth removed and I received a bill way higher than expected. Over the course of a few weeks I had to chase them to give me a clarification as no one had previously told me that it would be more expensive than expected. Finally, the explanation I managed to obtain was that since it was a difficult piece, I was being charged more. Even after trying to understand this as during the extraction, both surgeon and assistant, were talking and laughing non-stop, I still did not obtain a satisfactory answer. Following this, I wanted my file as I did not want to be a client anymore and had to chase several times for this as well.

Thanks you Marieke for being so professional and helpful Lassus should be proud having you...thank you Ashraf for being super professional 😊

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None

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Good experience with the dentists and hygienists. They helped me with issues I had.

Prima geholpen. Aardige medewerkers.

(Translated by Google)
Great help. Nice employees.

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Great experience.
The dentist and assistant were very calm and kind.
The extraction was painless and it went fast.
Totally recommended.

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How does this dental practice have so many 5* reviews. Fake accounts I suspect.

My partner has had 3 wisdom tooth removal appointments cancelled by Lassus the day before treatment was supposed to take place.

Originally, and by the dentist's instruction, the wisdom tooth removal was meant to be done with upmost urgency due to constant infections.

1st scheduled wisdom tooth removal - (3 or 4 months ago) - the Dentist apparently called in sick and they cancelled the appointment.

2nd appointment (6 later weeks later - was apparently the next available time)- dentist calls in sick AGAIN and we have to rearrange? Earliest appointment was another 4 weeks away!!

THIRD APPOINTMENT (4 weeks later) scheduled for TODAY!- they email us yesterday to say the dentist isn't available all month and they cancel and told us we have to go to the hospital to do the tooth instead. Sorry what?! 3-4 months of cancelled appointments just to then tell us to go somewhere else?! Have already paid hundreds even thousands to this dentist.

My partner was available any day for the last 3 months to have the procedure done. Are you telling me there's not been ONE single dentist available to remove a wisdom tooth in the last 3-4 months.
Pathetic and negligent.
We were both registered here but have now deregistered and my partner still in great pain with the tooth with no resolution.

Booked for wisdom tooth removal since June and they kept canceling my appointment & rescheduling for 3 times with very short notice. They kept saying that the dentist isn’t available.

Wisdom tooth is a very serious thing and they were clearly careless about their patients otherwise they would’ve suggested something else or even simply notifying their patients.

I’m now changing clinics for my sake & safety.

Doctors and Hygienists here are professional, wonderful and fantastic. Three cheers to their good work.

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Zeer goed geinformeerd en ben nog in behandeling dus even afwachten

(Translated by Google)
Very well informed and I'm still being treated, so I'll have to wait and see

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Super goed en vakkundig werk en geweldige service!

(Translated by Google)
Very good and professional work and great service!

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I highly recommend Lassus. They're very professional and always get a good explanation about dental care, what do I need to improve etc.

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Very friendly, English speaking staff.

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Did not cancel my appointment, even when I mailed them few days before appointment, and then keep sending me reminders for survey

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I had my crown fixed here a long time ago. And the doctor who was older did a amazing job.

Came back recently with pain and told them it was really painful. Went in as an emergency. And they told me a cleaning would resolve it.

Keep in mind i was in severe pain. I decided to go to to the central location. To get another opinion, also said cant do anything for me and cleaning will help.
OBVIOUSLY it was something bigger, but hey they are doctors so they know better. So finally got the cleaning , the hygienist was really good.

Unfortunately still not resolved and will def not go back.

Advise anyone looking for good service go somewhere with experience, and not how fancy the place looks.

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Zag er een beetje tegenop in deze Corona tijd. Maar vooraf genoeg informatie via mail ontvangen en in de wachtruimte genoeg afstand gecreëerd. Bij de tandarts zelf was alles oké.

(Translated by Google)
Was a bit dreading it in these Corona times. But receive enough information in advance by email and create enough distance in the waiting area. Everything was fine at the dentist itself.

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Vriendelijke ontvangst, zowel bij de receptie als door de tandarts en assistent. Ik ben zeer kundig geholpen, en afgestemd op de huidige omstandigheden. Ik was alleen wat beduusd door de luxueuze inrichting van de praktijk. Hoeft voor mij niet, tenzij het functioneel is.

(Translated by Google)
Friendly welcome, both at reception and by the dentist and assistant. I received very professional help and was attuned to the current circumstances. I was just a bit taken aback by the luxurious interior of the practice. Not necessary for me, unless it is functional.

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First impressions good, but after having an actual matter that I was relying on advice and a response, I waited for more than 3 weeks for 1 email. Thereafter I was reassured with a response, and again after having a question another 3 weeks have passed. Unacceptable response rate for patients

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The service is excellent, the staff are professional and offer great expertise, and the office is lovely.

Super ik had twijfels maar tot nu toe gaat alles prima. Goede zorg🙌🏾💪🏾

(Translated by Google)
Great, I had doubts but so far everything is going well. Good care🙌🏾💪🏾

Mooie plek, maar ik moest lang wachten, en vind het maken van de offerte behoorlijk aan de prijs.

(Translated by Google)
Nice place, but I had to wait a long time, and I think making the quotation was quite expensive.

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Great service and rational, expert and extremely accommodating dentist/s.

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Fijne tandarts en de beste mondhygiëniste die je kan wensen. Aangezien ik de mondhygiëniste vaker zie dan de tandarts, wil ik graag vermelden wat een goede zorg ik van haar ontvang en hoe goed zij met mij meedenkt om mijn gebit optimaal te houden. Daarnaast weet zij mij goed op mijn gemak te stellen zodra ik in de stoel ligt. Ze vertelt me exact welke handeling ze gaat verrichten en in welke volgorde. Kortom Samira van Lassus Tandartsen Olympisch Stadion is een topper!

(Translated by Google)
Great dentist and the best dental hygienist you could wish for. Since I see the dental hygienist more often than the dentist, I would like to mention what good care I receive from her and how well she thinks along with me to keep my teeth optimal. In addition, she knows how to put me at ease as soon as I am in the chair. She tells me exactly what action she is going to perform and in what order. In short, Samira from Lassus Dentists Olympic Stadium is a winner!

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Extra charges were added to my bill without my consent. When I called to explain I did not agree to these charges, nothing was done about it. My husband and I got our teeth cleaned in the same week. He was charged 16 euros and I was charged 40 EUROS for the same service. They took advantage of us because we are expats. BE AWARE!

Toppers die er werken, iedereen is energiek en klantvriendelijk. Naast de gezelligheid is de tandartsenpraktijk kwalitatief gezien echt top!

(Translated by Google)
Top people who work there, everyone is energetic and customer-friendly. In addition to the fun, the dental practice is really great in terms of quality!

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De beste praktijk en de liefste tandarts die ik ooit heb gehad.❤💜💚💙💛👌👍

(Translated by Google)
The best practice and the sweetest dentist I have ever had.❤💜💚💙💛👌👍

My initial consultation was great and the staff were fantastic. Unfortunately my scheduled cleaning scheduled for the following week was the complete opposite. The hygienist forgot to show up for work. I wasted part of my evening commuting and waiting at reception - eventually I rescheduled for another day with another hygienist.

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nice place

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Fijne tandarts!
+ Na aanmelding kreeg ik een uitgebreide intake met foto’s en advies. (Check wel even of dit bij jouw verzekering vergoed wordt.)
+ Mooi ingerichte wachtruimte met fijne sfeer.
+ Ruime openingstijden (in de avond en het weekend) op een goed bereikbare locatie.

(Translated by Google)
Nice dentist!
+ After registering, I received an extensive intake with photos and advice. (Check whether this is reimbursed by your insurance.)
+ Beautifully decorated waiting area with a nice atmosphere.
+ Extensive opening hours (evenings and weekends) in an easily accessible location.

Afspraak is door Lassus afgezegd en een maand verplaatst.
Ik vind dit niet correct, aangezien dit in het verleden al meerdere keren is voorgevallen.
Als een afspraak om wat voor reden niet door kan gaan, dan dient deze binnen een week alsnog plaats te vinden. Een maand is hierbij niet acceptabel.
Ook ik, als klant van Lassus, heb een timetable waarbinnen ik geleverd wil worden.

(Translated by Google)
The appointment was canceled by Lassus and moved a month.
I don't think this is correct, as this has happened several times in the past.
If an appointment cannot go ahead for some reason, it must still take place within one week. A month is not acceptable.
As a Lassus customer, I also have a timetable within which I want to be delivered.

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Was al bekend met de keizersgracht en de Lassusstraat, okk deze praktijk is van grote klasse. Deskundig, vriendelijk en eerlijk.

(Translated by Google)
Was already familiar with the Keizersgracht and the Lassusstraat, but this practice is also of great class. Knowledgeable, friendly and honest.

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Goede tandarts alleen de afspraken die gemaakt worden, kunnen niet altijd nagekomen worden. Of dat ligt aan de planning of onervarenheid van de balie medewerkers weet ik nog steeds niet.

(Translated by Google)
Good dentist, but the agreements that are made cannot always be kept. I still don't know whether this is due to planning or the inexperience of the counter staff.

Aardige tandartsen en mondhygiënisten en een efficiënte werkwijze. Erg mooie en hippe wachtruimte op Stadionplein. Minpunt: afspraak begint bijna altijd min. een half uur te laat. Mijn ervaring is dat dat bij alle tandartsen zo is, maar het blijft irritant.

(Translated by Google)
Nice dentists and dental hygienists and an efficient working method. Very nice and trendy waiting area on Stadionplein. Downside: appointment almost always starts at least half an hour late. My experience is that this is the case with all dentists, but it remains annoying.

Ben super tevreden 👍🏻

(Translated by Google)
I'm super satisfied 👍🏻

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All in all a really great experience. Fast, good service. Nice lounge-like waiting area.

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Excellent impression at take-in consult. Professional dentist and Assistant, equipped w apparently outstanding technology and very efficient. Friendly atmosphere throughout

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Zeer kundige tandartsen en specialisten, prettige sfeer, naar alle tevredenheid geholpen.

(Translated by Google)
Very skilled dentists and specialists, pleasant atmosphere, service provided to everyone's satisfaction.

I had an appointment today the 4th of January 2020 for a dental cleaning at 14:20
I received a call to my phone at 12:30 but I was not able to reply. So after few minutes I called the number but noone never replyed to me (after 6 times). So I've called the other 2 studios but again no one replyed.
So I've sent a mail asking If they could call me back. No reply.

I went to the appointment and they told me that the igienist was sick (I live 45 minutes from the studio).
They gave me an appointment for one month later to a different studio.

Really disappointed. Wasted half saturday afternoon. Not serious.

Very friendly and kind! Everything was perfect

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Hello Team,

This is one of the worst experience I had. Recently I have done reset the teeth cap back. But came out today. At least was expecting for six months. So far I haven't paid amount. Please can give me a call back for the same, what should we do with that? Came from Gouda for the treatment with train tickets but not getting any benefit.

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Proffesionele tandarts met een persoonlijke benadering. Soms wat lange wachttijden, zowel telefonisch als in de wachtkamer.

(Translated by Google)
Professional dentist with a personal approach. Sometimes long waiting times, both by telephone and in the waiting room.

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Mijn tweede mondhygiëniste van Turkse afkomst is een topper in haar werk, ik hoop dat ik bij haar als vaste klant mag blijven komen? Het lijkt me leuk om ooit een product samen met haar op de markt te zetten op haar vakgebied (en via Turkije). Want ik wil absoluut niet hebben, dat de leden van "koningshuizen" mee profiteren van mij gave. De eerste autochtonen mevrouw die ik kreeg, bakte er helemaal niks van (naast het feit dat ik te laat was).

(Translated by Google)
My second dental hygienist of Turkish origin is a great at her work, I hope I can continue to come to her as a regular customer? I think it would be fun to one day launch a product together with her in her field (and via Turkey). Because I absolutely do not want the members of "royals" to benefit from my gift. The first native lady I met didn't like it at all (besides the fact that I was late).

Five out of five stars. I was able to book an appointment on the very same day I called and my dentist was professional, to the point and able to help me after finding out what was wrong with me.

Highly recommended!

Zeer prettige Kundige Specialist E. Rikken , tandarts/implantoloog , transparant en duidelijk. Splinter Nieuwe Accommodatie, Super modern, parkeergelegenheid , Zéér Luxe wacht-hal, mooi uitzicht. Zeven dagen in de week open. Ook avonden,

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Very pleasant Expert Specialist E. Rikken, dentist/implantologist, transparent and clear. Splinter new accommodation, super modern, parking, very luxurious waiting hall, beautiful view. Open seven days a week. Also evenings,

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The place is very nice and cozy , Doctor and her assistant was very friendly, the room was very clean and tidy , Everything went great except one thing is that the doctor kept my mouth open for a long time which ended with a headache and painful jaws

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Prachtige locatie met aardige medewerkers

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Beautiful location with nice employees

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Heb niet zulke goede ervaringen bij mijn laatste bezoek aan de mondhygiënist. Deed zijn werk niet naar behoren "houtje touwtje" verhaal. Wil de volgende keer niet meer door hem worden geholpen!!

(Translated by Google)
I did not have such a good experience during my last visit to the dental hygienist. Did not do his job properly "pulling the strings" story. Don't want to be helped by him next time!!

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Very friendly and competent doctors and staff. Flexible and also very expat-friendly.

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I was happy but then you send me the survey twice so ... (you lost a star)
[Edit: and is back thanks to the follow up!]

From front desk to dentist everybody is very helpful and informative. They took care of my dental health really good.

After years of having mediocre care at a hospital I found Lassus Tandartsen, especifically Dr Marisol Reyes who took mor ethan enough time to look at my issues and provide advice I never had before. I am more than satisfied with the level or care, patience and knowledge of Dr Reyes. Excellent place to find good oral and maxilar care.

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